Frequently Asked Questions
All of your questions answered.
Small-Scale Technology Certificates or STCs as commonly known are a federal based incentive to help with the uptake of heat pump hot water units, solar hot water and solar electricity systems.
Small-Scale Technology Certificates or STCs as commonly known are a variable commodity. The value increases dependent on the supply and demand. Please check our home page or call our team on +61 1800 512 194 to check the best daily price.
Large-Scale Technology Certificates or LGCs as commonly known are a federal based incentive to help large scale businesses reduce their power needs. By implementing large solar systems, wind farms and hydro power systems.
Victorian Energy Efficiency Certificates or VEECs as commonly known are a Victorian based incentive to help encourage the replacement of old energy hungry items in residential / commercial properties. These include things like hot water, heating, in home displays and more.
Victorian Energy Efficiency Certificates or VEECs as commonly known are variable commodity. The value increases dependent on the supply and demand. Please check our home page or call our team on +61 1800 512 194 to check the best daily price.
When you are doing the right thing it is very easy to stay compliant. Depending which incentive you are participating in the levels of compliance vary. It is best to collect as much information as possible when completing an installation. It is always best to check what information you need to provide by calling our team on +61 1800 512 194.
In order to prevent any fraud we have a very strict compliance process. We conduct many kinds of audits throughout the process including but not limited to: calling the end user, visiting sites and requesting compliance documents such as purchase invoice and photos of your new system.
*Please speak to our friendly team if you have any questions around our auditing process.
earthXchange is proud to be one of the fastest paying aggregators available. We pay within as little as 24 hours for existing customers and 48-72 hours for new customers.
We offer our services with absolutely no fees. Ever!